Which statement contains all three parts of assertive communication?

Which statement contains all three parts of assertive communication?

• A. "You're always making mistakes."
• B. "I think the problem is you and your bad attitude."
• C. "I feel frustrated when the equipment is not returned to its proper place on the truck."
• D. "I feel frustrated when PPE is improperly cleaned, so let's talk about how we clean PPE to remove possible contaminants."

Answer: (D)

Assertive communication uses I-statements that express your feeling, describe the triggering behavior or situation, and include a request or plan to address it. The statement shown includes all three: "I feel frustrated" states the emotion, "when PPE is improperly cleaned" identifies the triggering behavior, and "so let's talk about how we clean PPE to remove possible contaminants" provides a concrete next step to solve the issue. The other options miss at least one part: some blame or attack rather than use an I-statement with a specific behavior and a request, while one describes the feeling and the situation but offers no plan to address it.

Assertive communication uses I-statements that express your feeling, describe the triggering behavior or situation, and include a request or plan to address it. The statement shown includes all three: "I feel frustrated" states the emotion, "when PPE is improperly cleaned" identifies the triggering behavior, and "so let's talk about how we clean PPE to remove possible contaminants" provides a concrete next step to solve the issue. The other options miss at least one part: some blame or attack rather than use an I-statement with a specific behavior and a request, while one describes the feeling and the situation but offers no plan to address it.