What specifies the steps to follow when applying organizational policy to address a recurring problem?

What specifies the steps to follow when applying organizational policy to address a recurring problem?

• A. Prime directive
• B. Written procedure
• C. Proposed standard
• D. Job performance requirement

Answer: (B)

The main idea is converting policy into a repeatable, actionable method. A written procedure provides the documented sequence of steps to follow to apply organizational policy when a recurring problem arises. It specifies who does what, in what order, and what records or forms are needed, so responses are consistent, efficient, and auditable each time the issue recurs. A prime directive is a guiding principle, not the step-by-step method. A proposed standard is a draft that outlines performance criteria or requirements, not the concrete procedure for applying policy to a specific recurring problem. A job performance requirement describes the skills and behaviors personnel must demonstrate, not the exact process for enforcing policy in a recurring situation.

The main idea is converting policy into a repeatable, actionable method. A written procedure provides the documented sequence of steps to follow to apply organizational policy when a recurring problem arises. It specifies who does what, in what order, and what records or forms are needed, so responses are consistent, efficient, and auditable each time the issue recurs.

A prime directive is a guiding principle, not the step-by-step method. A proposed standard is a draft that outlines performance criteria or requirements, not the concrete procedure for applying policy to a specific recurring problem. A job performance requirement describes the skills and behaviors personnel must demonstrate, not the exact process for enforcing policy in a recurring situation.